Associate Broker, Victoria Ray Henderson & Exclusive Buyers Agent, Marshall Henderson
“I'm now a proud homeowner and a fierce advocate for "exclusive buyer's agents." Don't do this any other way. Learn why journalists like ourselves and skeptical attorneys prefer them too. And walk away from home buying feel protected, served, and welcomed to your new community.”
First-time buyer? Or, were you turned off by your last experience with a realtor? Feel safe and supported again by using an "exclusive buyer's agent" (and if you're in the greater DC area, use the Hendersons at "Buyer's Edge.") Thank goodness a friend referred me to them! We moved to Silver Spring, MD in late 2018 and were ready to buy a house for the first time...I had some trepidation, because from afar, and for many years as a renter, the process of actually buying property had seemed intimidating and fraught with conflicts-of-interest. What I learned is that one CAN avoid those risks and fears (which are for real) - but only by working with a "exclusive buyer's agent" like Vic and Marshall. They truly represented us, with no hidden allegiances to the seller. They don't work with sellers, at all! They're all about the buyer and fighting for them....
And I could feel that difference -- I felt like I had a true advocate by my side during the week I worked with them both. Some afternoons I went out looking at houses with both of them, and some afternoons I went with Marshall or Vic. They always compared notes or called each other from the field to get input...Marshall has extensive home-repair and carpentry experience, so he can look at a house's "bones" and appliances and look for evidence of water damage. Victoria can do that too, and has wonderful psychological gifts, and I felt she was always really LISTENING to me as we looked at homes, and gradually, without any rushing, she sussed out what I wanted in a house, often before I was conscious of that. They both taught me so much as we went. On our last day together, Vic found a new neighborhood that perfectly fit what I actually wanted in a neighborhood, and together we looked at five houses that were available. Because she had zeroed in so well on what I wanted, any one of the five houses would have been fine, but Vic and Marshall helped us make an offer on my favorite house, and we got it under contract for less than the asking price!
Then they kept working with us -- holding our hands legally, financially and emotionally -- while we went under contract, did the inspection, and all the way through closing. They explained things so well and connected us with reliable and trustworthy inspectors and title companies (while always giving us a choice).
And they've stayed in touch -- suggesting home-care services when we've asked, and even emailing suggestions on fun activities in the area for us or our six-year-old.
I'm now a proud homeowner and a fierce advocate for "exclusive buyer's agents." Don't do this any other way. Learn why journalists like ourselves and skeptical attorneys prefer them too. And walk away from home buying feel protected, served, and welcomed to your new community. Carrie
“I'm a returning customer, because I can't imagine having a more positive house buying experience than what I had with them.”
Victoria and Marshall helped me to buy a house in 2013 and again in 2019. I'm a returning customer, because I can't imagine having a more positive house buying experience than what I had with them. I'm so grateful for all their help! I like them both individually, but as a team they're amazing! They never rushed me, they were patient until we found the right house. They gave me useful advice about everything house related: contractors, homestead tax credit etc. Thank you! Erika
"They were completely dedicated to helping us navigate our first home-buying experience!"
Victoria and Marshall helped us buy our beautiful home in Montgomery County MD. From the minute we first met, they were completely dedicated to helping us navigate our first home-buying experience.
We were intrigued by Buyers Edge because we wanted to ensure that our agents were representing our interests and only our interests -- and V and M did not disappoint!
They are incredibly responsive, respectful, friendly, and compassionate, and it really felt like we had close family members helping us find our dream home.
No task was too small, and no challenge was insurmountable; they were ready and willing to help us in every way they could to make the process enjoyable and exciting. We can't recommend them enough and we are happy to call them our friends in our new neighborhood! Sy
"I wasn't looking forward to the process of buying."
Victoria and Marshall were amazing and helped us navigate buying our new home with ease. They were professional and warm. It was like working with old friends. Their honest feedback helped us as we made our decision and we found the perfect house for us. Our 2-year old son literally says, "I like my house," when we pull up to to the driveway."
"We could not be happier!"
We closed on a property this December using Buyer’s Edge, and have lived in our new home for two months now. Victoria and Marshall went above and beyond what we expected from agents, and really made the process smooth and simple. We could not be happier!
-Chloe and Victor, Washington DC-
"This was my third home purchase experience and by far, the best!"
I was living abroad when I first connected with the Henderson's and the communication was outstanding, despite our 12-hour time difference. Victoria provided an overview of her and Marshall's services, and they followed through with every detail. They were patient, knowledgeable, and exceeded my expectations.
An example of their dedication is when they went looking for houses and showed me properties via FaceTime after taking me around to 13 properties a week prior. After closing, and while I was awaiting my shipment, they gave me a beautiful dining table to help me with my transition. They came highly recommended, and I am passing on that torch. You will be taken care of with Victoria & Marshall Henderson. Tara
“ They were patient and kind which was especially important for us as first time buyers."
We highly recommend Victoria and Marshall Henderson as real estate buyers agents. They were crucial during every step of the process of buying our first home. At the very beginning they patiently explained the process of finding and buying a home as well as the roles of buyer’s agents in those processes, all in a low pressure environment. Once we started our house search they were enthusiastic about spending significant time with us even though were only looking for a modestly priced house. As we evaluated the houses to potentially buy, working with both Victoria and Marshall was especially great because they each bring unique expertise. Marshall knows lots about home maintenance and renovation from his builder background while Victoria has an exceptional knowledge of neighborhoods and markets. Once the bidding and contract process started they guided use through a competitive bid that still protected our interests. This turned out to be especially important as the inspector (whom they recommended for his thoroughness) found some issues with the house that we were able to negotiate. Overall Victoria and Marshall Henderson were professional, knowledgeable and efficient. But most importantly, they were patient and kind which was especially important for us as first time buyers.
-Mike and Kadee, Montgomery County MD-
"They are honest and seem to genuinely enjoy what they do and derive great satisfaction making their clients happy."
“I didn’t think I could get a home in the area I wanted, Arlington, with a single income. Or more specifically, a home I’d want for my family. But Victoria and Marshall were optimistic and were committed to working with me for as long as it would take. Not only were they optimistic but also realistic. For example, they were the voice of reason when I started to veer too far afield (really? a $800 monthly condo fee?). I truly enjoyed working with them. The entire experience was as stress-free as can be and they went above and beyond the call of duty. After purchase, Marshall came over a did a few things that the previous owner wouldn’t do as part of closing. This included multiple attempts on his part to sync with my crazy schedule. I thoroughly recommend Marshall and Victoria without hesitation. They know the area, are savvy with pricing, and understand building structures. They are honest and seem to genuinely enjoy what they do and derive great satisfaction making their clients happy. I walk around my new home simply amazed.”
-Kricket, Arlington, VA-
"They match your pace and comfort level with purchasing a home with patience and thoughtful considerations."
Marshall and Victoria are a stellar team to work with and we couldn’t recommend them more! They plugged right into our home buying research effort and complemented it perfectly. Together they bring a wealth of knowledge about the local area and the buying process, which is unprecedented.They match your pace and comfort level with purchasing a home with patience and thoughtful considerations. Because they are a husband and wife team there are very accustomed to working with families with kids. As a result our experience was excellent and we were able to buy the perfect home for our needs in only a few months time.
-Matt, Ellicott City Maryland-
"They understood our challenging wish list and came up with some great options to view right off the bat".
“We had high expectations when we started looking for our first home, even going as far as interviewing buyers agents. Marshall and Victoria made a great first impression, and they continued to impress through the whole house buying process. Their knowledge and experience was as good as anyone’s, but what really stood out to us was their great attitudes. Both were very down to earth, extremely helpful, and complimented each other’s abilities to make a great team. Their friendliness and enthusiasm are contagious, and they really know how to get things done. They understood our challenging wish list and came up with some great options to view right off the bat. When we found the house we wanted, we got it, and at a great deal! Buying a house was a breeze with Marshall and Victoria, and they come highly recommended!”
-Kayla, Manassas, VA-